# Manuals

# Waybill



# Create waybill

1. Untuk membuat pengiriman, silahkan login kemudian klik tombol *Buat Kiriman* yang ada di pojok kanan atas atau pilih *Waybill* kemudian klik *Create Waybill  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/K1Kimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/K1Kimage.png)*
2. Silahkan isi nama, nomor telpon, dan alamat pengirim dan penerima. Alamat pengirim sudah di isi otomatis oleh sistem, tetapi bisa di edit.  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/Iy7image.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/Iy7image.png)
3. Saat mengisi *Kelurahan, kabupaten, kota, provinsi, kode pos,* akan muncul menu dropdown. silahkan pilih salah-satu menu dropdown tersebut  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/pGqimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/pGqimage.png)
4. Setelah pilih dropdown *kelurahan, kabupaten, kota, provinsi, kode pos,* akan muncul menu tambahan berikut jika layanan ekspedisi tujuan tersedia. Silahkan isi atau edit form-form berikut: 
    - berat
    - koli
    - volumetrik barang (opsional dalam bentuk cm)
    - jenis barang
    - deskripsi barang
    - Goods Value (Nilai barang dalam bentuk Rupiah)
    - Goods checking (apakah barang tersebut sudah diperiksa isi kirimannya)
    - Notes/Special instructions (catatan kiriman)
    - Nomor Delivery Order
    - Service  
        [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/yjpimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/yjpimage.png)
5. Silahkan pilih service yang tersedia untuk mendapatkan harga layanan  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/FwGimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/FwGimage.png)
    
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/BGyimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/BGyimage.png)
6. Jika sudah melengkapi form-form yang wajib diisi, silahkan klik tombol submit dan halaman baru untuk print waybill akan muncul  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/amXimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/amXimage.png)

# Cancel waybill

1. Untuk membatalkan pengiriman, silahkan pilih waybill > edit waybill di sebelah kiri sidebar menu  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/qgoimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/qgoimage.png)
2. Silahkan pilih salah-satu waybill yang ingin dicancel dengan klik tombol *Buka*  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/PhFimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/PhFimage.png)
3. Setelah itu akan muncul dialog untuk meilhat waybill secara detail. Silahkan scroll ke bawah untuk membatalkan (cancel) pengiriman  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/jqvimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/jqvimage.png)
4. Isi alasan untuk membatalkan pengiriman, kemudian pilih *Submit* dan jika sudah yakin untuk membatalkan waybill, silahkan pilih yes.  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/meCimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/meCimage.png)
    
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/42Vimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/42Vimage.png)
5. Hanya resi dengan status berikut yang bisa di cancel 
    - PICKED UP
    - BOOKED <div></div>
    - <div>AWB CREATED</div>
    - <div>ASSIGN PICKUP</div><div></div>
    - <div>ON PICKUP</div><div></div>
    - <div>DROP</div><div></div>
    - <div>PICKUP SUCCESS</div><div></div>
    - <div>PICKUP FAILED</div>
    - <div>DEPARTURE ASSIGNED</div><div></div>
    - <div>DEPARTURE PROBLEM</div><div></div>
    - <div>DEPARTURE RESCHEDULE</div><div></div>
    - <div>BOOK FIND</div><div></div>
    - <div>BOOK DRIVER NOT FOUND</div><div></div>
    - <div>BOOK SCHEDULE</div><div></div>
    - <div>ON PICKUP</div>

# Print waybill

1. Untuk melihat atau mencetak kembali waybill yang sudah dibuat, silahkan klik Edit Waybill yang berada di sebelah kiri menu sidebar  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/mLPimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/mLPimage.png)
2. Klik buka untuk waybill yang mau di cetak ulang  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/0Qgimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/0Qgimage.png)
3. Kemudian muncul dialog detail waybill. Klik tombol print  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/RJkimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/RJkimage.png)
    
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/HXIimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/HXIimage.png)

# Account Management



# Create Agent Location

1. untuk membuat lokasi customer baru untuk input, user customer harus mendaftarkan lokasi. Klik menu Account Management untuk membuat Agent Location  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/Qi9image.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/Qi9image.png)
2. Klik tombol tambah, lalu akan muncul form pengisian agent location  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/XyXimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/XyXimage.png)
    
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/dHzimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/dHzimage.png)
3. Silahkan isi form yang wajib diisi untuk pembuatan lokasi:  
    
    - location side = Peran lokasi tersebut 
        - DC, OPA, OMA, GATEWAY = Pengiriman internal
        - OTHERS = Untuk pihak luar seperti customer
    - Location name
    - Address
    - Deposit = isi dengan 0
    - Side note 
        - JKT = Jakarta
        - BGR = Bogor
        - BDO = Bandung
        - TGR = Tangerang
        - BKI = Bekasi
        - DPK = Depok
        - SUB = Surabaya
        - VIP = Customer VIP
    - Owner = Pemilik lokasi. Bisa diisikan dengan PIC
    - POS KPRK = isi dengan 0
    - POS Unit Name = isi dengan 0
    - Closing code = isi dengan 0 (kode tutupan outlet pos indonesia)
    - Location ID
    - DC Origin = Isi dengan DC daerah terkait
4. Untuk location id, ketik kelurahan, kecamatan, kota, provinsi, atau kode pos, kemudian pilih satu menu dropdown untuk memilih location id  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/Fmgimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/Fmgimage.png)
    
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/P8Kimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/P8Kimage.png)
5. Jika sudah yakin, silahkan Submit  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/vSkimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/vSkimage.png)

# Create Account

1. Untuk membuat akun osas, silahkan ke menu sidebar sebelah kiri, klik Account Management, kemudian pada halaman Account management, klik tab User Management  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/78Limage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/78Limage.png)
2. Klik tombol *Tambah* untuk menambah akun lalu akan muncul dialog berisi form untuk pembuatan akun  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/sWKimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/sWKimage.png)
    
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/emJimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/emJimage.png)
3. Isi form-form yang diperlukan untuk pemakaian OSAS 
    - First name
    - Last name
    - Username
    - Password
    - Agent role (catatan: setiap role mempunyai akses menu yang berbeda)
    - email
    - Phone no.
    - location agent (tempat location agent yang akan dialokasikan ke calon user)
    - API (jika calon user ingin akses API OSAS, centang pilihan API)
4. Klik *YES* jika sudah yakin  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/fssimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/fssimage.png)

# Report



# Total pickup - Export Excel

1. Untuk download laporan excel total pickup, silahkan menuju menu sidebar sebelah kiri, klik reports, kemudian klik Total Pickup  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/9S5image.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/9S5image.png)
2. Silahkan pilih tanggal yang ingin dilihat, kemudian klik tombol *Search*[![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/osCimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/osCimage.png)
    
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/VGgimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/VGgimage.png)
    
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/p8bimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/p8bimage.png)
3. Untuk export rangkuman pengiriman, silahkan klik *Export this page*[![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/oDZimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/oDZimage.png)
4. Untuk export seluruh detail pengiriman, silahkan klik *Export All*  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/rsHimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/rsHimage.png)
5. Untuk export salah satu tempat saja, silahkan klik *Buka*, kemudian klik *Export* yang berada di dialog  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/7Jaimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/7Jaimage.png)
    
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/kpmimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/kpmimage.png)

# Total delivery - Export excel

1. Untuk melihat total delivery, silahkan menuju sidebar disebelah kiri, kemudian klik Reports &gt; Total Delivery  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/cqdimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/cqdimage.png)
2. Pilih tanggal yang ingin di ekspor, kemudian klik tombol *Search*  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/IsVimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/IsVimage.png)
    
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/axoimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/axoimage.png)
    
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/1hVimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/1hVimage.png)
3. Untuk eksport rangkuman total delivery, silahkan klik *Export this page*  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/Ygrimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/Ygrimage.png)
4. Untuk ekspor keseluruhan dan detail laporan total delivery, silahkan klik *Export All*  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/Iy0image.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/Iy0image.png)
5. Untuk ekspor masing-masing lokasi, klik tombol *Buka* kemudian klik *Export* yang berada di dialog  
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/3jLimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/3jLimage.png)
    
    [![image.png](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/scaled-1680-/HhMimage.png)](https://documentation.onindonesia.id/uploads/images/gallery/2026-02/HhMimage.png)